9 The Villas

Important Information

1. The accommodation detailed on the booking form has been booked for you by CENTURY 21 Plettenberg Bay acting as the booking agent for the owner of the property.

2. CENTURY 21 Plettenberg Bay is the booking agent of the self-catering accommodation, and as such, does not incur any liability on behalf of the establishment. The accommodation agreement is one concluded directly between you and the establishment/home owner with CENTURY 21 Plettenberg Bay acting purely as a go-between.

3. On arrival you should check that the accommodation is as booked, including the type of board and price. As the agent for the establishment, CENTURY 21 Plettenberg Bay is not responsible for any loss or damage which may be suffered by you as a result of the establishment not providing the accommodation as booked or at all. Whilst CENTURY 21 Plettenberg Bay makes every effort to find suitable accommodation, it cannot be held responsible or accept any liability for complaints or claims of any nature arising from this booking. If there is dissatisfaction on your part with any aspects of the accommodation booked, you must take this up directly with the homeowner concerned.

4. If you fail to take up the accommodation by the time stated without prior arrangement with the establishment, then the booking will be cancelled and all deposits made will be forfeited.

IMPORTANT NOTICE AND CONDITIONS APPLICABLE TO THE ACCOMMODATION ESTABLISHMENT:

i) All accommodation and other charges will be paid by the guest;

ii) CENTURY 21 Plettenberg Bay accepts no responsibility for payment of any charges;

iii) Acceptance of this booking constitutes a contract between the establishment and the guest in terms of which CENTURY 21 Plettenberg Bay, as the booking agent, is entitled to commission at the company’s usual rate;

iv) The maximum number of persons entitled to stay in the establishment pursuant to this booking as stated on the booking form.

v) The guest is required to inform the agent if the anticipated arrival time is later than 16h30;

vi) The agreement between the agent and the guest is otherwise governed by the common law principles applicable to a contract of its nature, or to such other conditions as may be agreed to by direct contract with the guest.

vii) CENTURY 21 Plettenberg Bay is responsible for the breakage deposit refund. The breakage deposit is included in the total rental cost. Any breakages or damage to the property will be deducted from the breakage deposit, and the balance will be refunded to the guest within 14 days after departure. The guest is liable to pay for any damages that exceed the breakage deposit paid.

viii) For guest and homeowner’s security, under no circumstance will spare sets of keys be issued or arranged.

ix) The guest is responsible for ensuring that no noise or nuisance is caused that would in any way disturb the quiet and peaceful occupation of the neighbours. CENTURY 21 Plettenberg Bay on behalf of the homeowner, reserves the right to have the guest(s) removed from the premises if any such problems arise.

x) All items and valuables brought onto the premises are at the guest‘s own risk and must be insured by them. CENTURY 21 Plettenberg Bay and the homeowner concerned will not be responsible for any loss or damage of these items/valuables.

xi) The guest hereby irrevocably indemnifies the homeowner and CENTURY 21 Plettenberg Bay against any injury or claim to the guest, the guest’s’ family or visitors and against any claim, loss or breakage of the guest’s personal effects which may arise whilst guest occupies the property.