Whale Haven

Important Information

* We require breakages deposit equal to one day’s rental. This will be refunded should there be no breakages or losses, paid as part of your balance payment one day prior to arrival. No keys will be handed over without a breakage deposit. Inform us on departure of any breakages, but an inventory will be done after your departure. Refund will be done within 48-72hrs of departure.* The credit card used to make the booking needs to be present at check in as well as the copy of the owners ID or Passport* STRICTLY NO SMOKING ALLOWED INSIDE, A R1000 PENALTY WILL BE LEVIED.• Noise levels are to be kept to an acceptable level and must cease at 10pm (until 08:30). Should Management be notified by neighbours or any third party to the fact that these rules are not been adhered to, all costs related to the management and/or the security company call out will be deducted from the security deposit. Should there be a second violation regarding the above noise levels, the tenants will be asked to leave the premises immediately and the security deposit will be forfeited. *CHECK-IN times are between 14:00 and 18:30 and CHECK OUT strictly at 11:00. * (Should you be arriving earlier or later, please inform us.)* LATE CHECK IN FEE: R150.00 PER HOUR AFTER 18:30pm * LATE CHECK OUT FEE: R250.00 PER HOUR AFTER 11:00 am* No pets allowed.* Please make sure you lock the house when going out, if no-one will be there and activate the alarm* Please keep your valuables safe. We are not responsible for any of your missing items in the event of a break-in. This would be for your personal insurance claim. The owners of the property and their letting agents (HomeLegal Realty) are in no way liable for any injury to persons; or loss or damage their possessions during their stay, which includes visitors to tenants)* Please use all appliances, fittings and furniture for their intended purposes only. * No items in the house are to be removed from the house for any reason. * Proof of identity will be required before booking can be confirmed.* HomeLegal Agent will meet you at the property to hand over the keys. Directions to the property will also be sent to you before arrival date.