Victoria Square Apartments

Important Information

Cancellation Policy:
No cancellations or refunds.
Booking Information:
You may cancel free of charge until 7 days before arrival. You will be charged the total price if you cancel in the 7 days before arrival. If you don’t show up you will be charged the total price. Guests are required to show a photo identification and credit... Cancellation Policy:
No cancellations or refunds.
Booking Information:
You may cancel free of charge until 7 days before arrival. You will be charged the total price if you cancel in the 7 days before arrival. If you don’t show up you will be charged the total price. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that renovations are currently taking place at the property. The works will take place on the fourth floor, pool and recreational area. Please note that there is a 2% charge when you pay with a Mastercard or Visa credit card, and a 3.5% charge when you pay with an American Express credit card. A cash bond of $500.00 is required per apartment or a $250 security bond which can be paid by Credit Card pre-authorisation. On return of the apartment keys and payment of incidentals, the security bond will then be refunded providing the apartment has been left clean and tidy with no damages. Please note that reception closes at 17:00 on Monday to Fridays and 12 noon on weekends. If you expect to arrive after these times, please contact the property in advance to arrange a credit card pre-authorisation and after hours key collection using the contact details found on the booking confirmation. If you do not contact the property in advance to arrange late check in, keys cannot be left for you and your booking will be cancelled. There is a charge if you arrive outside of reception opening hours. Please note that all apartments are individually furnished and the photos are presented as a guide only. Guests should note the Pool, spa, sauna, gym and BBQ facilities are closed until further notice. POLICY_CHILDREN All children are welcome. All children under 3 years are charged AUD 12 per person per night for children's cots/cribs. All children under 19 years are charged AUD 30 per person per night for extra beds. All adults are charged AUD 30 per person per night for extra beds. The maximum number of children's cots/cribs in a room is 1. The maximum number of extra beds in a room is 1. POLICY_HOTEL_INTERNET WiFi is available in all areas and charges are applicable. POLICY_HOTEL_PARKING Free private parking is possible on site (reservation is not needed). POLICY_HOTEL_PETS Pets are not allowed. POLICY_PREAUTHORIZE The property reserves the right to pre-authorise credit cards prior to arrival. see more