Val du Charron Coach House

Important Information

To view the comprehensive terms and conditions of VDC EAT (PTY) LTD, please see our website: www.vdcwines.com.

The guest house operates on a Bed & Breakfast basis and can arrange other services such as dinner, transport, functions, events or conferences at the guest's own cost. The guest house can also provide details of suppliers that can provide these services directly to the guest.

Reservations are accepted on a room basis. The names and relationship to the guest of the additional persons sharing the room must be provided when the reservation is made. Bookings can only be confirmed if the guest house receives a 50% deposit on accommodation, or valid credit card details with authorisation to debit, along with the Guest name, surname, number of persons sharing each room, cell number of the guests, confirmed payment method and expected time of arrival of each Guest.

Arrival and Departure:

Check in time is between 13:00 and 17:00 unless prior arrangements have been made. No check-in will be made after 20:00. This is necessary to ensure the security, comfort and well being of other guests.

Check out time is between 08:30 and 11:00 unless prior arrangements have been made. No check-out after 13:00. This is to enable the room to be prepared in time for new arrivals. Guests that check out after 13:00 without prior arrangment will be liable for an extra night's accommodation, as we will not be able to service the room in time for new arrivals.

Parking and Access:
Visitors for Guests may only park on the visitors parking area. Vehicles that park in the driveway or in such a manner that it causes and obstruction or occupies a Guest parking will be removed. We accept no responsibility for any loss or damage.

Please note that this is a working farm and therefore the guest house will not be held responsible for any damages accrued to a vehicle if the guest did not adhere to the rules.

Service Hours:

The reception desk is open from 08:00 to 17:00 Monday to Friday and 10:00 to 16:00 on weekends and public holidays. The afterhours contact number is 0798861775.

Reservations office hours are: Monday to Friday from 08:00 to 17:00. Subject to availability of rooms, persons interested in booking accommodation and wishing to view the guest house beforehand may do so provide a room is vacant.

Smoking:

This is a NON SMOKING Guest House. Indoor smoking is strictly prohibited in ALL our guest rooms and enclosed public areas. Guests found to be smoking in their rooms will be liable to pay an additional night's accommodation. NO exception will be made under any circumstances.

Security & Storage:

Although the guest house takes reasonable steps to ensure the safety and security of Guests and their possessions, Guests retain final responsibility for their own safety and security. Keep rooms locked at all times and place valuables in the safe provided. Upon check out please leave the safe open and room locked.

Breakfast Service:

Breakfast is served Weekdays and Weekends and Public Holidays. No refunds are made in the event of breakfast not taken for whatever reason. As a curtsey to the guest house, B&B Guests must let the guest house know if they will not be taking breakfast.

House Keeping Service - All guest rooms are serviced daily between 08:00 - 15:30.
Laundry Service - Available weekdays only, excluding public holidays. All Laundry charges are to be settled before departure.