The Leadwood Safari Camp

Important Information

50% non-refundable deposit to secure booking
No refund for full payment if cancellation is made 14 days prior to check in date. In other words, forfeit of 100% of total if cancellation is made 14 days or less prior to check in date.

* Cardholder, ID/Passport is required at check-in.
* The credit card used for the online deposit must be present at check-in.
* All reservations are subject to our terms and conditions, indemnities, and house rules.
TERMS AND CONDITIONS
1. INTRODUCTION
1.1. Leadwood Safari Company Proprietary Limited (registration number: K20190103999), a private company with limited liability duly incorporated in terms of the laws of the Republic of South Africa (“Leadwood”) arranges safaris, and also acts asan agent for various principals and/or other agents or operators engaged in, or associated with the travel industry, including but not necessarily limited to, tour operators and other providers of travel products or services (“Third Parties”), through which or whom Leadwood arranges and reserves itineraries, activities and/or experiences for persons or entities on their request (“Clients”).
1.2. The Client is deemed to have read, and to understand and accept these Terms and Conditions and to have the authority to do so on behalf of the person in whose name the estimate or quotation or reservation is requested and/or provided and/or the person to whom the services are rendered.
1.3. Upon Leadwood providing the Client with an estimate or quotation, the Client automatically becomes subject to these Terms and Conditions.
2. RESERVATION OF ITINERARIES, EXPERIENCE AND/OR ACTIVITIES
2.1. The Client acknowledges that he/she/it selects itineraries, experiences and activities constituting the reservation that Leadwood makes, based on information gleaned from brochures, websites, advertisements and other promotional material (“Promotional Material”). The Client acknowledges that such Promotional Material have been compiled and are managed and updated by the Third Parties and Leadwood has no control over same. Leadwood accordingly does not guarantee that any of the itineraries, experiences or activities will comply in whole or in part with such Promotional Material.
2.2. Leadwood will, pursuant to the Client’s request, provide the Client with an estimate or quotation for the selected itinerary, experiences and/or activities by e-mail (“Estimate”).
2.3. Upon the Client’s acceptance of the Estimate a non-refundable deposit of 50% (“Deposit”) of the total estimated value of the proposed itinerary, experiences and/or activities as specified in the Estimate will become payable by the Client to Leadwood, in order to enable Leadwood to confirm the reservations with the relevant Third Parties. The balance of the Estimate shall be payable by the Client as specified by Leadwood and/or the Third Party.
2.4. Leadwood will be under no obligation to confirm any reservation prior to payment of the Deposit and a signed Estimate having been received by it from the Client. Once the reservation has been completed, Leadwood will supply the Client with the final detail of the reservation, which must be signed and returned to Leadwood.
2.5. The agreement entered into between the Client and the relevant Third Party shall constitute the sole agreement between them. Leadwood shall provide the Client with (or provide the Client with access to) the Third Party’s terms and conditions that constitutes the agreement between the Third Party and the Client. It is the Client’s responsibility to familiarise himself/herself/itself with such terms and conditions.
2.6. The Client hereby warrants that -
2.6.1. each itinerary, activity or experience that has been booked by Leadwood for or on behalf of the Client, has been requested by the Client;
2.6.2. the description of each itinerary, activity and/or experience has been considered and the Client complies with any requirements such as age, fitness and proficiency, required to be met for participation in the activity or experience prior to partaking in such activity or experience.
2.6.3. the Client is familiar with and understands the standard terms and conditions of each
Third Party;
2.6.4. the Client voluntarily accepts all inherent risks such as illness, bodily injury or death which may result from the itinerary, activity or experience booked for or on behalf of the Client.
2.6.5. all information, details and documentation required by Leadwood and/or the Third Party which have been supplied by the Client to Leadwood and/or the Third Party are accurate, correct and complete. In the event that any such information, details and documentation are inaccurate, incorrect and/or incomplete, it is the sole responsibility of the Client to inform Leadwood and the Third Party as such. Any loss sustained due to such failure to notify either Leadwood of the third party or as a result of incorrect information being supplied will be the clients own responsibility and expense.
2.7. Leadwood gives and makes no warranty or representation regarding the standard or quality of any service supplied by any Third Party. Any
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representation made by a Third Party via Promotional Material, is at the discretion of the Third Party alone and any failure to supply the advertised quality or standard is the liability of such Third Party.
3. LIABILITY AND INDEMNITY
3.1. Leadwood, or any of its employees and/or agents accept no liability for any loss, damage, injury, illness, harm or death which any Client or any other person may suffer as a result of any act or omission on the part of any Third Party, or the failure of any Third Party to fulfil his/her/its obligations towards the Client and the Client indemnifies and holds Leadwood, its employees and agents harmless against same.
3.2. Leadwood, its employees and agents shall furthermore not be liable for any indirect and/or consequential loss or damages whatsoever and howsoever arising
4. HEALTH
4.1. It is the Client’s responsibility to ensure that he/she/it is familiar with any vaccinations recommended by the Centre for Disease Control and World Health Organisation for the areas that that the Client will visit and that he/she/it ensures that such recommended vaccinations are received prior to travel.
4.2. Leadwood shall not be liable for any loss of whatever nature suffered by the Client due to the Client’s failure to receive all necessary vaccinations prior to travel.
5. TRAVEL DOCUMENTATION
5.1. It is the Clients’ duty to ensure that all passports, visas and permits which may be required are current, valid and obtained on time. Leadwood shall bear no responsibility towards the Client for the Client’s failure to obtain or procure the required documentation on time.
5.2. Leadwood shall not be liable for any loss of whatever nature suffered by the Client due to the Client’s failure to obtain or procure the necessary travel documentation on time.
6. INSURANCE
6.1. It is the Client’s sole responsibility to obtain or procure adequate insurance cover for events such as, but not limited to, cancellation of any itinerary,experience or activity due to illness, accident, injury, any medical conditions, injury or disease, personal liability and loss of or damage to baggage equipment. Leadwood shall not be liable for any loss of whatever nature suffered by the Client due to the Client’s failure to obtain or procure adequate insurance.
7. CANCELLATION OR CHANGES
7.1. If the Client wishes to cancel or change any reservation, the Client must notify Leadwood and the Third Party in writing immediately.
7.2. The Client will be liable for any additional charges that a Third Party may levy as a result of the change to any reservation.
7.3. Leadwood shall not be liable towards the Client in the event that a Third Party is unable to accommodate the Client’s requested changes.
7.4. Where the Client cancels any reservation, Leadwood reserves the right to claim the Deposit or retain the Deposit and claim for damages suffered as a result of the cancellation.
8. REFUNDS
No refunds will be considered by Leadwood and refunds by a Third Party will be subject to that Third Party’s terms and conditions.
9. LAW, JURISDICTION AND DISPUTE RESOLUTION
9.1. South African law and courts jurisdiction will govern the relationship between the Client and Leadwood.
9.2. In the event of a dispute arising between Leadwood and the Client, Leadwood shall be entitled to institute any legal proceedings in any Magistrates Court having jurisdiction in terms of section 28 of the Magistrates Court Act (Act no 32 of 1944 as amended), notwithstanding that the amount in issue may exceed the limits of such jurisdiction.
10. CONFIDENTIALITY
10.1. Leadwood will treat all the Client’s personal information as private and confidential (even when the Client ceases to be a client of Leadwood). No personal information about the Client will be disclosed by Leadwood to any other person or entity unless:
10.1.1. Leadwood is legally compelled to do so;
10.1.2. It is in the public interest to do so;
10.1.3. The disclosure is made at the Clients’ request and with the Client’s written consent;
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10.1.4. The Client has provided the necessary permission to store the Client’s personal information as provided;
10.2. In order to assist a Client in reserving any itinerary, activity or experience, the Client’s personal information may be transmitted to a third party who may be in a foreign country. By accepting these Terms and Conditions the Client consents to the transfer of the Client’s personal information to such a third party.
11. GENERAL TERMS AND CONDITIONS
11.1. These terms and conditions may only be varied in writing and by agreement between Leadwood and the Client.
11.2. Any favour or concession provided by Leadwood to the Client will not affect any of Leadwood’s rights.
11.3. Leadwood has the right to request any further information or documents from the Client that it may legally require.
11.4. If Leadwood takes any legal action against the Client to recover any amount due in terms of these Terms and Conditions, the Client will be liable for Leadwood’s costs (including all legal fees, collection commission and tracing fees) on the scale as between attorney and own client.