The Lookout

Important Information

 Bath towels, linen, crockery and cutlery— provided for 8 pax
 Swimming towels are not provided for.
 Rates include basic servicing (public holidays and sundays not included—
unless otherwise arranged)
 Washing can be arranged at an additional fee and to be arranged with domestic
helper.
PAYMENT:
 50% deposit on booking confirmation, balance to be settled strictly 10 days
prior to arrival.
 Breakage deposit: R2000.00
 Please take note—any damage to property or furniture will be for your account

**Please note—The Lookout has an unfenced pool—please take this into consideration
when booking with young children.

Terms and Conditions of Residence
1. A non refundable deposit of 50% of the agreed rental is payable immediately to confirm your
booking. No booking is guaranteed until this payment is received by The Lookout. We require a
refundable breakage deposit as set out in your booking confirmation letter. You are required to
pay the deposit within 24 hours of making the booking, failing which it will lapse. We also
require confirmation of the payment. This deposit can be paid by way of bank transfer or direct
deposit into our bank account. The bank account details are supplied with your booking request
letter.
2. The non refundable balance of rental due is payable 10 days prior to arrival by way of bank
transfer or direct deposit. Failure to make the final payment will result in cancellation of your
booking and forfeiture of your deposit. If you are transferring funds from outside of the Republic,
please note that we cannot be held liable for any of the costs associated with foreign exchange
transactions, forex bank charges or Reserve Bank charges and these costs will be passed on to
you for payment.
3. We require a breakage deposit payable 7 days prior to arrival. The amount of this deposit is
specified in your booking request letter. The breakage deposit will be refunded within 14 days of
your departure. We reserve the right to deduct any amount due in respect of damage/breakage/
loss/theft of any items and specifically for any apparent misuse of linen and/or towels. You are
liable for any amounts exceeding the breakage deposit at time of departure.
4. We require a copy of your identity document and proof of residence at the time of making the
booking deposit
5. If you reside outside of the Republic, and do not have a South African banking account, please
advise us in order that we may refund your breakage deposit in cash.
6. We do not cater for students or groups of people where all persons are under the age of 25.
We do not allow functions of any kind on the property .Failure to adhere to this will result in immediate
eviction with no refund.
7. The arrival time is 3pm on the date specified on your booking confirmation and departure time
is 10am on the specified date. Please adhere to these times to enable us to service the villa for
the next tenants’ arrival. Please advise us of your expected arrival and departure times to allow
us to meet you at the house with the keys. Where possible provide us with a cell phone number
to enable us to contact you and confirm exact time of arrival on the day.
8. The Lookout is a pet friendly establishment. We trust that you will treat our home as you treat
your own.
9. Your booking confirmation will specify the maximum number of guests permitted to stay in the
accommodation during your stay. Extra guests staying over will be charged R300.00 pp .Failure
to adhere to this will result in immediate eviction with no refund of rent.
10. The property is serviced weekdays. Maid service is available on weekends and Public Holidays
at an additional cost of R150.00 per day .
11. We will supply all linen, bath towels, crockery and cutlery. Beach towels are not provided for.
We will endeavour to repair any faulty equipment as soon as practically possible after you notify
us of the fault. No reduction of rental will be made for delays in repairs beyond our control. We
will endeavour to find a substitute appliance when necessary.
12. Any person wishing to enter the The Lookout and make use of any facilities may only do so at
their own risk. The Lookout and it’s registered owners or employees shall not be liable for any
injury, loss or damage to any person or property, whether direct or indirect, arising from any
cause whatsoever including without limitation thereto, the negligence of any of the above persons
or the intentional acts of owners, employees, without any manner derogating from the
above. Children are to be supervised and accompanied by an adult at all times. Please note that
our pool is uncovered/unprotected.
13. No rental refunds will be made in the event that the property is vacated earlier than the period
you have booked for.
Thank you for taking the time to read our terms and conditions .Please initial each page and sign
below to acknowledge acceptance of them. We will confirm your booking upon acceptance of
these terms and conditions and the receipt of your deposit.

I …………………………………… . . . . . . . . . . . . . . . . ( P r i n t N a m e ) I D / P a s s p o r t
No ............................................. accept the terms and conditions outlined above for the rental
of the property from The Lookout.
I also confirm the details per the attached booking request letter are correct.
Signed ………………………….. Date ……………………….