THE LAGOON FLAT, 53 Nkwazi Drive, Zinkwazi

Important Information

House rules for this property:
This is a condensed version, a comprehensive version is available on request, please ensure you asked for a comprehensive version before securing your booking with payment if you have any concerns.
1. Additional charge, if any, as set out in description.
2. No more people allowed than advertised, Inclusive of children of all ages.
3. No access will be granted without full payment secured.
4. All payments/payment requests to be made through Airbnb.
5. Our in-house rules are legally binding to the rental of this property.
6. Any disputes will be between the owner and guest as Driftwood only acts as an agent.
7. The guest & owner agrees not to disclose any disputes on any social media platform.
8. Disputes are to be resolved by a qualified arbitrator, and his/her decision will be binding.
9. The owner and agent and or their servants or employees shall not be liable to the lessee for any injury or loss or damage of any description.
10. Cancellations made.
1 to 30 nights prior to arrival will result in a 0% refund of monies received to date.
30 to 60 nights prior to arrival will result in a 25% refund of monies received to date.
60 nights or more will result in a 50% refund of monies received to date.
11. Keys lost or misplaced will be charged for.
12. Early arrivals or late departures must be arranged in advance and will only be accommodated at the discretion of the Owner.
13. Inventories can be requested electronically only, breakages/shortages must be reported on arrival, the agent will check the departure inventory after you have left, and the house has been set right.
14. We hold the right to substitute accommodation in case of the property becoming unavailable, HOWEVER, you do not have to accept the alternative and may have a refund should the Owner deem the house not user friendly.
15. Items left behind: you must arrange a courier to collect from our offices. We will not be liable for any loss or damage.
16. NO PETS, unless so stipulated and by prior arrangement.
17. NO GROUPS, STUDENTS MATRIX OR UNRELATED GROUPS, we cater for family holidays ONLY. NO GROUPS OF ADULTS.
18. NO functions or parties of any kind allowed under any circumstances.
19. No slaughtering of live animals on this property.
20. NO smoking.
21. This is a domestic home in a domestic village, noise levels are to be kept accordingly.
22. NO fireworks.
23. The onus is on you to familiarize, use and activate all security provisions. Should you not activate any alarm systems/security measures provided, you will be liable for any loss occurred to the owner and yourself.
24. Water, electricity, sewer, and internet lines breakdown or stop working from time to time, the owners will not be held liable it is out of their control. They will do their best to have these restored.
25. Builders, Builders noise, New Year’s Day celebrations are a part of life and could be noisy, there is nothing the owners or the agent can do about it and cannot be held responsible or liable.
This is a condensed version of our terms and conditions, should you wish to view a comprehensive version, kindly request such BEFORE BOOKING. Should you not agree to our terms after booking, we will not accommodate a refund within the first 24Hours.
Please do not hesitate to contact us should you have more questions or need clarification.