The Dome Swakopmund

Important Information

TERMS AND CONDITIONS:
Prices are subject to change without prior notificationPayment Policy - No "Credit Approval" in place

1. Reservations must be paid in full (All requirements reserved - Accommodation/Conference/Additional) 45 days prior to Arrival.
2. If reservation is made within 30 - 45 days, the above outlined "full" payment must be received within 5 days of reservation being made/confirmed, failing this reserves the right to automatically release the aforesaid reservation without notice and reinstatement is subject to availability.
3. Should reservation lead-time be shorter than 7 days, payments must be processed within 24 hours.
4. All payments made as outlined above are then subject to the Cancellation Policy below.

Types of Payment Accepted
1. Credit Card (Please complete the credit card authorization form)
2. Electronic Funds Transfer (see banking details attached)
3. Official Purchase Order (only if "Credit Approval" is in place). If Credit Terms are required a Credit Application form shall be completed and is subject to approval. Once approved, full and final payments are strictly due 15 days from date of Final Invoice submitted.
NOTE: Cancellation Policy outlined below is fully applicable when "Credit Approval" is in place.

Cancellation Policy:(Days Prior to Arrival - Percentage of Total Charged)
No-Show policy: A no-show is the non-arrival of a guest without notification in writing by fax or email to the hotel. In the case of a no-show, a no-show fee of one night's accommodation plus 2% Tourism Levy and 15% VAT will be charged against you in relation to your guaranteed method of payment. All above cancellation fees will be based on the applicable Accommodation (DBB or BB) rate for the entire length of stay reserved. Any deposit and/or payments made including PO's in respect of any reservation made is specific to that reservation and dates and may not be transferred to any other reservation and/or new dates.