Stona Self Catering

Important Information

Reservation Terms and conditions
1. Right of admission Reserved.
1.1 R1000 breakage deposit. 100% refundable on depature depending on breakages.
2. Check in time 14h00 and check out 10h00.
3. No smoking inside unit.
4. No cleaning of Fish on premises.
5. Money will not be refunded due to early departure.
6.Should the owner suffer any loss or damage as a result of an act or omission by a guest of visitor of a guest, the primary guest
will remain liable for full reimbursement of such loss or damage incurred and warrants that he/she will pay for same, on demand without offset or delay.
7. Full details of the guest address need to be provided, and positive Identification on arrival.
8. Subletting will not be allowed.
9. Overcrowding is not permitted. The unit is strictly according to the amount of beds available. 1 per single bed and 2 per double bed. No portable / or blown up mattresses allowed unless arranged with management with extra cost.
10. We do not allow any person under the age of 18 to stay alone on premises or in unit without the parent/Adults supervision, unless permission is given to managing agent in writing that the guests are taking full responsibility.
11.We cannot be held liable for any loses or inconvenience of the guests caused by an act beyond our control or any act of any
staff of the managing agent. The managing agent shall not be liable for any injury, death, loss, damage , accident, delay or
inconvenience howsoever caused during the guests stay.
Any loss or additional expense caused due to acts of God, nature, war, terrorism, insurrection, riot, boycott, theft, fire, labor
action, government action or natural disaster bad weather, interrupted electricity/water/municipal services or other causes,
will be borne by the guests, and managing agent accepts no liability therefore. Furthermore no refunds or discounts will be
given in the event of any of the above occurrence.
12. All persons making use of facilities and units, make so on their own risk.
13. Guest and their visitors must abide by the terms and rules of the self catering and Municipal By-Laws in the property they
stay. Risk of eviction without refund in the event of a breach of these terms and rules (whether for unpermitted pets,
overcrowding, excessive noise, or unaccompanied minors).
14. Parking is restricted to parking bay allocated to the specific unit.
15. Upon arrival inventories must be checked by the guests and any discrepancies must be recorded on the Discrepancy for
provided and handed to the managing agent within 12 hours of arrival. A copy will be kept and guests must make sure that they
received a signed copy. If no discrepancy is found then the contents of the property unit will be regarded as correct and the
guest will be held responsible for any shortages/breakages or damages recorded or reported.
Please note that the unit is only inspected after the client has vacated the premises.
16. Upon departure the unit need to be left with bedding on the beds and dishes on the table. Checks will be done after the
cleaning of the unit.
17.TV at available to be switched off if not in unit. Limited channels you may bring your own decoder.
18.No pets allowed.
19. No open fires (coal braais) are allowed in the units or close to the building.
20.Gas plate to be turned off if not in use.
21.Aircon to be tuned off when not in unit.
22. The managing agent will not be held responsible for any valuables or personal items left in the unit during your stay or on
departure. Should any item/s be left behind the onus is on the guest to make arrangements for collection. Unfortunately we are
unable to store these items for more than 3 months and should the item/s not be collected these will be taken to Charity or our
choice.
Availability and pricing