Starry Starry Night

Important Information

TERMS AND CONDITIONSEthos: We do everything in our ability to manage the reserve in a way where everything is at harmony with everything else. Please help us protect and nurture this very special and beautifully pristine slice of mountain heaven through your respect. Part of our ethos is a policy to live-and-let-live, and we do nothing to harm any other animals with who we share the mountain reserve.Rates: Per night and are subject to change without prior notice.Payment: A 50% deposit is required to secure the booking. The balance is due 14 days prior to arrival.Minimum Stay: The minimum stay throughout the year is two nights. Over the peak periods (school holidays and long weekends) the minimum stay is three nights.Check-In/Out: Check-in time: 14h00 Check-out time: 10h00Cancellation Policy: If you cancel 7 days before arrival, we will forfeit 100% of the booking. If you cancel 14 days before arrival, we will forfeit 75% of the booking. If you cancel 21 days before arrival, we will forfeit 50% of the booking. If you cancel 30 days before arrival, we will forfeit 25% of the booking.Child Policy: Our cottages are charged per night, not by the number of people staying. Each cottage can accommodate a maximum of two adults and 2 children under 16.Conservation: Please help us keep the reserve pristine by taking all rubbish and “foreign matter” with you, including wrappers and fruit peels/cores.Pools: Starry Starry Night has unfenced pools. Guests and their children use these pools strictly at their own risk, and young children, whether swimming or not must, therefore, be supervised by at least one suitably capable adult at all times.Dogs: Dogs are allowed by prior arrangement with management and must conform to the following requirements: - They must be socialised and controllable. We have our own dogs on our property and, though we have fences around our property, there is a good chance the dogs will meet each other along the way. - Any dog poo around the homestead area and on any trails must be bagged and removed. - Under no circumstances must dogs interfere with local wildlife and chase or kill other animals or birds. - Our furry friends are not allowed to swim in the pools or climb onto or lie on couches and beds. Please help us keep our gorgeous 100% pure cotton sheets bright and white. Access: The final stretch to our reserve is via a 2km long access road that consists of a combination of gravel and concrete sections. We are continuously improving the road surface, and while it is certainly no highway, our guests have had no problem reaching us even with super compact cars like VW up! and compact cars like Ford Fiesta, but it is not suitable for very low-slung sports cars. Just take it slow, and enjoy the adventure of travelling to this beautifully remote corner.Linen: Our reserve runs cleanly on solar energy, which means we cannot iron bed linen. Linen may be lightly creased, but rest assure they are perfectly clean and fresh as the bergwind. If you would really like us to iron your sheets, let us know and we will make arrangements.Appliances: All energy to the cottages are provided through solar panels that are strong enough to power the lights, a fridge/freezer and to charge appliances like mobile phones and laptops. It cannot heavy energy consumers like microwaves, toasters, and hairdryers etc. Please let us know if we can help plan your trip.Smoking: Starry Starry Night is a smoke-free reserve, inside or outside the cottages, or anywhere else on the reserve. We are located in a very high fire-risk area, and must do everything we can to prevent the start of a fire.Fires: Please take care with fires and barbecues when it is windy, as the veld is dry and will burn easily. If you notice a fire please alert the owners immediately, or call the local police (10111). Do not leave any fires unattended.Drones: While we do love our drone and allow others to fly their drones on the reserve, this should always be done in a way that respects the privacy of guests in the other cottages and the owners. If we receive complaints or observe continued misbehaviour in this respect we reserve the right to insist that drone use cease immediately.Parties: Our guests come here to experience the tranquillity of the Little Karoo, so we kindly please do not play loud music or disturb the peace in any way.DISCLAIMER: Management and staff or any other person associated with Starry Starry Montagu PTY LTD will not be held liable for any loss, damage, injury, or illness incurred or suffered by any guests or any other person whilst on the premises of Starry Starry Night.