Smalstaan - Upstairs

Important Information

Confirmation deposit: Bookings will only be confirmed once the deposit has been paid. Please send proof of payment within 12 hours of making your reservation to secure your stay. Bookings made within 90 days of stay will be charged in full upon making the reservation.
Outstanding amount: Payable 2 weeks before arrival (Dec/Jan bookings are due by 31 October). We do not accept any credit card or cheque payments and may only give out keys once the full amount has been settled, so please send proof of payment in advance.
On arrival: When in Herolds Bay, guests are to report to Beans & Basil (Old Heroldsbaai Kafee) on your right as you enter Herold Bay with the R404, 109 Skimmelkrans Road. Trading hours 08:00-18:00. Keys are to be collected/dropped off within these ours. Special arrangements can be made for after hour collection.
Arrival time 14:00 - 18:00, Departure time 10:00am strictly
Rules: Tenants/guests are to adhere to each establishment's rules and regulations as explained on arrival or in guest manual.
Breakage deposit: A minimum breakage deposit of R500 will be payable on arrival or as laid out in your quote. Any breakages or damages will be deducted from the deposit amount and refunded within 30 days of vacating the premises. Should these breakages or damages exceed the deposit amount, the tenant/guest will be billed accordingly.
Cleaning Services: If cleaning services are included, it will be stated in the property description. For units where cleaning services are not included, we will supply you with a quotation.
Pets: Pets are under no circumstances allowed on the premises.
Indemnity: Neither the Lessor / Herolds Bay Accommodation nor Beans & Basil will be held liable for any loss or damage of property, injury, loss of life or any other claim arising from any accident suffered by the Tenant, his family or guests.
Inventory: A detailed inventory exists and should be checked by the tenant at time of taking occupation and discrepancies reported to Heidi Scheepers within 24 hours.
Towels: Please bring own beach towels and beach umbrella.
Supervision: Adults must supervise their young children at all times.
TV/DSTV: TV/DSTV is not available in all apartments please enquire on date of booking if TV/DSTV is available or if you are required to bring your own DSTV decoder as a complete unit with smart card.
The tenant is reminded that upon acceptance of this offer and payment of the deposit, a binding contract is completed whether he/she occupies the unit or not.
Herolds Bay Accommodation reserve the right in the event of unforseen circumstances to cancel accommodation arrangements made with the tenant on behalf of the Lessor. In such an event all the money's paid by the tenant will be refunded and shall constitute the full extend of liability of the Lessor and Herolds Bay Accommodation to the tenant.