We will require a 30% non refundable deposit to confirm your booking. The balance of your total safari fare is due prior to travel. Please make sure it is paid in time, as we reserve the right to cancel your reservation, should the full fare not be paid 14 days prior to travel. If you book and travel within 30 days of departure, the full fare is payable at the time of making your reservation. Cancellations will only be accepted in writing. Please make sure you take out cancellation and curtailment travel insurance to cover you in the event that you have to cancel your safari.
Meals: All meals are included in your safari. Water and cordials are also included.All bottled water, soft drinks, wine, beer and other alcoholic beverages are for your own account. Drinks bills must be settled with cash at the time of check out. Timbavati Conservation Levy: The Timbavati charges a conservation levy of R110.00 person (R150 from March 2011), and a fee of R120 per vehicle (whether you are arriving by self drive or with a transfer company). These are once off fees (not per night), and must be paid in cash on arrival at the Timbavati Entrance gate. Safari Age limits apply for walking activities: there is a lower age limit of 15 years and an upper age limit of 65 years. Children between the ages of 15 and 18 must be accompanied by an adult. If a guest is older than 65 years, and is fit and would like to participate in a walking safari, we will consider the request, provided that the guest provides a doctors certificate, acknowledging that the guest is fit enough to participate in a safari walking trail. Malaria: The Timbavati Private Nature Reserve is situated in a malaria area, and guests are advised to seek appropriate advice from their local medical practitioner or travel clinic. If you are taking any other medication on a regular basis, please bring a supply with you. Health: All guests on a Shindzela Walking Safari acknowledge that they are in a fit state of health, and know of no reason why they cannot participate in a walking safari. Guests must be able to walk in the wilderness for periods of 3 or 4 hours. It is the sole responsibility of guests to advise the guide of any health issues such as epilepsy, allergic reactions, asthma and so forth. All guests participating in a Shindzela Walking safari must provide us contacts details of a relative who we can contact in the event of an emergency.
Travel and Medical insurance: It is compulsory for each and every guest that travels with Shindzela Walking Safaris, to take out a comprehensive travel insurance policy that covers medical evacuation, hospitalization, repatriation, cancellation and baggage loss. We reserve the right to refuse entry to our walking safari should a guest not have appropriate insurance. Shindzela Walking Safaris has insurances in place for professional and passenger liability. Our cover does include emergency medical evacuation insurance for guests in the event of an accident. However, this insurance ONLY covers your evacuation to the closest medical facility. Once at a medical facility, the guest assumes full responsibility for all medical and related costs.
Photography: Shindzela Walking Safaris reserves the right to take photographs of the camp, wildlife and guests, and is permitted to use such photography in its marketing materials, including (but not limited to) web publication and brochures. Travel documentation: All applicable health and visa (if necessary) documentation is the sole responsibility of the guest. Important: Please note, that anyone traveling to South Africa must have two consecutive blank pages in their passport, which lie side by side when the passport is open (i.e. the left and right hand page). Passports must be valid for at least 6 months after you leave the country. (calculated from the time you get back from South Africa). Passengers traveling to South Africa with passports that do not comply with these requirements will either be stopped from boarding the aircraft or risk deportation on arrival in South Africa. In addition, a parents traveling with children, WITHOUT the other parent, will need a letter of consent from the absent parent. This letter of consent must be certified by the Police.
Right of Admission: Shindzela Walking Safaris reserves the right of admission to Shindzela Bush Camp, and participation in its related activities. In all cases, and especially on a walking safari, guests are asked to follow the instructions of the safari guide. In the event that a guest knowingly disobeys a guide’s safety instruction(s), or is disruptive and rude to other guests or staff, we reserve the right to refuse admission to the camp or participation on a safari activity. Wildlife: Whilst our safari guides are trained as wildlife rangers, and exercise due respect when encountering wildlife on foot, in camp or during a game drive, the guest accepts the inherent risks associated with participating in a wildlife safari, or staying in an unfenced safari camp.The guest understands and accepts that Shindzela Bush Camp is unfenced, and is situated in a wild, untamed nature reserve. Animals are free to roam through the camp. Shindzela Walking Safaris, its employees and agents cannot be held responsible for any incidents, injuries or deaths as a result of participating in a walking safari, game drive, or staying at the camp.
Liability and responsibility: Shindzela Walking Safaris carries public, passenger and professional liability insurance. Neither Shindzela Walking Safaris cc or any person or agent acting for it, through or on behalf of the company shall be liable for any loss or damage whatsoever arising from any cause whatsoever, including loss or damage caused by sickness, theft, injury or death. In addition, the company shall have the right at any time at its discretion to cancel any safari or the remainder thereof, or make an alteration to the product or price, should it be deemed necessary, due to adverse weather conditions, strikes, war or government restrictions. In the case of cancellation or changes under such conditions, any additional costs incurred, shall be borne by the guest. Indemnity: An indemnity form will need to be complted for all guests on arrival at the camp
Law: The law of South Africa shall govern the relationship between Shindzela Walking Safaris cc and the guest, and the courts of the Republic of South Africa shall have sole jurisdiction in respect of any claims and / or disputes, which may arise between Shindzela Walking Safaris and the guest or agent.The company refers to Shindzela Walking Safaris cc, and the “guest or passenger” refers to a person (s) traveling with Shindzela Walking Safaris, whether on a tour or safari