Protea Hotel By Marriott Durban Umhlanga

Important Information

Cancellation Policy:
No cancellations or refunds.
Booking Information:
Choices between multiple bed types for the same room are requests only and may not be honored at the hotel if availability does not permit. Checkin begins: 2:00 PM Checkin ends: 4:30 PM Minimal age: 21 Instructions:

• Extra-person charges may apply... Cancellation Policy:
  No cancellations or refunds.
  Booking Information:
  Choices between multiple bed types for the same room are requests only and may not be honored at the hotel if availability does not permit. Checkin begins: 2:00 PM Checkin ends: 4:30 PM Minimal age: 21 Instructions:
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  Special Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Checkout: 10:30 AM Mandatory fees:

  You'll be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

  We have included all charges provided to us by the property.

  Optional fees:

  The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 190.00 for adults and ZAR 190.00 for children (approximately)
  • Airport shuttle fee: ZAR 250 per person (roundtrip)
  • Airport shuttle fee per child: ZAR 125.00 (from 1 to 12 years old)
  • Self parking fee: ZAR 55 per day
  • Late check-out fee: ZAR 500 (subject to availability)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  Know before you go:
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
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