Pine Lake Resort by Diamond Resorts

Important Information

Cancellation Policy:
No cancellations or refunds.
Booking Information:
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged. A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your... Cancellation Policy:
No cancellations or refunds.
Booking Information:
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged. A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that this property cannot accommodate hen and stag, or similar parties. Any hen or stag parties will not be able to check-in and will not receive a refund. A refundable security deposit of GBP 100 per accommodation is required upon arrival. This deposit is obligatory and must be paid with a valid debit or credit card. Cash is not accepted. Check-out after 10:00 is possible, subject to availability and by prior arrangement. Charges apply for this service. If you have any accessibility requirements or needs that you wish to discuss, please contact the property within 48 hours of booking. Children of all ages are included in the maximum occupancy of the apartments.Under no circumstances must the maximum occupancy level be exceeded. Please inform the property if any of the guests are children, or if any sofa beds are needed, so the rooms can be set accordingly. Please note that additional fees apply for the use of the leisure centre and other resort facilities. For requests, you can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. Kindly note all requests are subject to availability and are not guaranteed unless confirmed by Pine Lake. Apartments are not cleaned on a daily basis. The number of cleans depends on the length of stay. Extra cleaning services are available for an additional fee. Only hotel guests are permitted on the premises and to use the hotel facilities. Please provide a printed copy of your booking confirmation on arrival. Lodges or studios with a lake view cannot be guaranteed. When booking 5 rooms or more, different policies and additional supplements will apply. The property asks guests to refrain from excessive noise levels. Kindly note the guest is liable for any damages made to the property by themselves during their stay, and will be charged for damages if necessary. POLICY_CHILDREN All children are welcome. There is no capacity for extra beds in the room. POLICY_HOTEL_INTERNET WiFi is available in the hotel rooms and is free of charge. POLICY_HOTEL_PARKING Free public parking is possible on site (reservation is not needed). POLICY_HOTEL_PETS Pets are not allowed. POLICY_PREAUTHORIZE The property reserves the right to pre-authorise credit cards prior to arrival. see more