Leopard Tree Lodge

Important Information

Bookings must be confirmed within 24 hours; thereafter the reservation will be cancelled.

Check-in time at our Lodge is between 14:00 pm & 19:00 pm

Check-out time at our Lodge is between 07:00 am & 10:00 am

It is important to notify the Lodge Manager of your time of arrival, especially when arriving after 19:00 pm. Our Lodge Manager can be contacted on +27 (0)73 403 0121 or e-mailed at [email protected].
NO CHECK-IN AFTER 21:00 PM AS THE RECEPTION WILL BE CLOSED AND NOBODY WILL BE AVAILABLE AT THE LODGE TO HELP YOU WITH CHECK-IN (UNLESS PRIOR ARRANGEMENTS HAVE BEEN MADE WITH OUR LODGE MANAGER).

The terms and conditions of this booking are deemed as being accepted on receipt of the deposit.

At Check-in, our Lodge requires that one person, per unit, per stay, produces a valid identification card or passport to reception for copying purposes.

• No Lodge bathroom towels will be allowed at the Lodge’s pool area and/or to be taken to the beach. However, beach/swimming towels are available at the Lodge's reception, but since these are items often not returned by some of our guests, the Lodge now requires R150.00 cash deposit for each towel issued. This deposit is refunded when the towel is returned to reception.

• To ensure a satisfactory level of service, we ask that you please have your unit ready and available for the housekeeping ladies to start cleaning by 10:00am at the latest, if possible.

• Quiet hours are between 22:00 pm and 7:00 am. No parties/events and loud noise are allowed between 22:00 pm and 7:00 am. Leopard Tree Lodge is a serene establishment, hosting guests that want to have a peaceful and relaxing stay. Please always be considerate towards our other guests and our neighbors.

• Only guests that have booked with us and paid for accommodation at Leopard Tree Lodge will be allowed on the property, since limited parking is available. Non-residents taking up the parking spaces of our other guests is upsetting to our other guests and causes inconvenience towards them. Non-residents will only be allowed to “visit” our Lodge with the owner’s personal permission. If non-residents are found on the property, the Lodge Manager has the right to request such individuals to vacate and leave the property immediately. Right of admission always remains reserved.

• Pets are not allowed.

• All units are NON-SMOKING units. Please smoke outside on the patio/balcony or at the other designated smoking areas. A R500 fine will be imposed for smoking inside the units.

• Extinguishing of cigarettes butts in the plant pots or garden beds is likewise not permitted, you should instead dispose of them in the ashtrays provided.

• No children allowed at the swimming pool without parental supervision.

• For safety reasons – no alcohol, glass bottles, glasses or food are allowed inside the swimming pool.

• Guests are always fully responsible for the safety and security of their children, as well as any disturbance that might be caused to other guests at the Lodge.

• Only 1 vehicle is allowed per unit and is parked at your own risk. Please consider other guests parking needs when parking since parking space is limited. Please park straight in your parking bay in order for other guests not to struggle with parking their vehicles.

• No illegal substances are allowed on the premises.

• For your safety as well as the other guests, do not leave any food behind in the communal braai area as this will encourage the monkeys to come forage. Leaving any type of food in the open is a safety and health risk.

• Please do not flush any sanitary products down the toilet. We provided a bin for this in each bathroom.

• Air conditioners, fans, televisions and lights should please be switched off if the room is not occupied.

• Please make sure that gate closes behind you after entering or leaving the premises.

• Please be sure to report any breakages to us so that we can replace the item/s for the next guests to enjoy.

• One remote control and set of keys is provided per unit. Take extra care of your keys. Lost keys incur a R650.00 replacement fee.

• In the event that there are any damages to the property or its contents, or something goes missing, the individual responsible for the booking will be held liable.

• We regret, no refunds on early departure.

• Please always take our other guests into consideration.

• If any of the conditions above are not adhered to, the Lodge Manager will warn the guests. If the guests still do not adhere to the conditions, the manager has full right to request the guests to leave the property.