La Granja

Important Information

ESTABLISHMENT:?The establishment operates on a self-catering basis and does not provide or arrange other services such as meals, personal laundry, transport, tours, functions, events, parties, babysitting, and conferences. We will however, on request endeavour to provide details of suppliers that should be able to provide these services directly to the guest.
RESERVATIONS:?Reservations will not be confirmed until proof of payment is provided to us.
The names and relationship of the persons sharing the unit must be provided when the reservation is made. Persons over the age of 12 years are classified as adults.
Quote totals will not be reduced should you be fewer guests than originally specified.
In case of a double booking, the guest who secure the accommodation, will be at the sole discretion of the manager or owner of La Granja Self-Catering Guest Farm and guest that did not secure the accommodation, funds’ will be refunded in full.
METHODS OF PAYMENT:?EFT is the preferred method as there are no fees.
If it must be a cash deposit do it at the ATM to reduce costs but an R50 bankfee will be added to your booking fee.
On-site credit card payments are also accepted (Visa & Mastercard only).?Guest needs to provide credit card used and identification, on arrival, to prove ownership of card used in transaction.
PAYMENT TERMS/POLICY:?50% deposit Proof of Payment required within 12 hours of booking; even if actual transfer will take longer. Lapsed bookings can incur additional admin fee to reload and you lose any discount / exception granted.
The balance can then be paid via credit card on arrival if preferred or via EFT 48 Hours prior to arrival
Bookings cancelled less than 1 day prior to arrival forfeits (or are?charged) the full deposit amount. This also applies to non-arrival, late arrival or early departure. As a Holding Deposit, it is non-refundable; we regret no exceptions, even for personal emergencies, infrastructural lapses, or Acts of God.
CANCELLATION:?If cancelled or modified up to 1 or more DAY before arrival date, 0% of the total price of the reservation will be charged and there will be 100% refunded. For peak season bookings, if cancelled or modified up to 7 days or more DAYS before arrival date, 0% of the total price of the reservation will be charged and there will be 100% refunded.
NON-AVAILABILITY OF ACCOMMODATION:?We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the accommodation. Our liability would not extend beyond this refund.
RATES:?Rates are subject to change without notice.
Quotations are valid for 24 hours unless otherwise specified. Subject to availability upon acceptance.
Rate apply per person. Number of guests allowed per Unit is limited as specified per Unit. Special rate will be calculated for large groups as per manager or owner discretion.
Discounted rates will be revised should the duration of stay be decreased or interrupted, or payment terms not be adhered to.
ARRIVAL AND DEPARTURE:?Check in time is between 14:00 and 19:00 unless prior arrangements have been made.
Check out time is by 10:00 unless prior arrangements have been made. This is to enable the room to be prepared in time for new arrivals. Late check outs may be charged for.
PARKING AND ACCESS:?Only 1 vehicle is allowed per unit at dedicated marked carport and is parked at own risk. Should you need to bring more than one vehicle per unit please do inquire about the availability of parking.
Please phone 0825515834 or 0828236264 for gate access
Keys and Remotes should be left in units on departure and phone above cell numbers to exit gates
SECURITY & STORAGE:?Although the establishment takes reasonable steps to ensure the safety and security of guests and their possessions, guests retain final responsibility for their own safety and security. Please always keep units locked .?There are safety boxes in the units.
BRAAI FACILITIES AND COMMON AREAS:?There are common areas at La Granja and we ask that guest keep other guest in consideration when using this areas. All areas are used at own risk and children always need to be under responsible adult supervision as we have open pools . Each unit has its own braai area and equipment. Please do be considerate when it comes to noise levels. No loud music is permitted or played out of an car.?Silence after 21:00 at night. An R500 Fine may be charged by owner. No?noise/shouting and running is allowed. A speed Limit of 20km/hour is held at all times. There are animals walking on the roads all the time, so please drive slow.?Extra Firewood can be ordered prior to booking
CONTACT HOURS:?The manager is contactable from 07:00 to 20:00 on weekdays and from 08:00 to?19:00 on weekends and public holidays. Manager is contactable 24 hour for any emergencies.
LAUNDRY:
Please request a quote for washing?We ask guests to keep washing to minimum to accommodate all guest and due to water shortage.?No washing during bad weather
PERSONAL CONDUCT OF GUESTS:?Problems connected with abused substances such as drugs and alcohol will not be tolerated, and we respectfully request the “Booking Principle” to take ownership of the Personal Conduct of their guests.
We respectfully request guests to respect the other guests.
PLUMBING/ELECTRICS , POWER/WATER & ENVIRONMENT:?Please be considerate when it comes to the use of the plumbing and electrics. Please do not throw or flush any foreign items down any drains.?Guest will be liable for any cost or damage as a result of this. We make use of septic tanks on the farm and can only use toilet paper.?Kindly switch of most lights when not in a room and ensure the outside lights for your Cottage are switched off in the morning. Please use water sparsely, as we are in a water scarce area with water restrictions. We respectfully request guests to respect our natural environment and wildlife and not to pollute, litter or disturb it.
DANGEROUS ITEMS:?No fireworks, dangerous materials/substances or weapons are allowed on property. R1000 fines will be charged to your account.
SMOKING:?No smoking is permitted in the cottages. Smoking is allowed in common areas but please do not litter.
PETS:
Strictly No Pets Allowed ?LOSS OR DAMAGE TO ESTABLISHMENT PROPERTY:?The guest is liable for any loss or damages (excluding wear and tear) to the property of the establishment.
GENERAL INCAPACITY:?The establishment cannot be held liable if any of the following events or conditions prevents us from fulfilling our obligation to guests. We will take all reasonable steps to minimize disruption and discomfort to guests under these conditions.
Unanticipated interruption to the electricity, water, sewage to, from or on the establishment’s property.?Industrial action, civil uprising or criminal activity.?Fire, frost, flooding, subsidence or any other force major event.?Government & Municipality local servicing, upgrades and actions.
LIMIT TO LIABILITY:?The maximum liability of the establishment for any event or condition for which a guest may institute a claim is limited to the value of one day’s accommodation.
GENERAL:?The Right of Admission will apply.?Enter & use of premises and facilities at own risk.
Any deposit or full amount paid when visiting La Granja
you acknowledge that all La Granja’s facilities are used at own risk and owners are not responsible for injury, death or loss of whatever nature.
STANDARD TRADING AGREEMENT INDEMNITY:
The below is a standard trading condition of La Granja and due to the public availability thereof, it is regarded as having been seen and accepted by any party entering into a booking or other agreement with La Granja
This is a standard trading condition of La Granja and is a condition of residence/presence. (party entering into a booking or any other agreement with La Granja or wanting to reside or be present on La Granja
Do hereby declare to and in favor of La Granja and/or each of its associated companies, owners, trustees, employees, contractors, sub-contractors, agents, workmen or representatives (hereinafter jointly and severally referred to as “La Granja ”) the following:
That I/We have read, and accepted La Granja Terms and Conditions presented during the booking process.
That I/We enter the premises of La Granja entirely at my/our own risk.?That I/We acknowledge that I/We am/are aware of the risks involved in staying at this premises and any activities, which are or may be offered by La Granja or embarked upon by me/us whilst upon the premises of La Granja and/or using equipment belonging to La Granja and accept such risks.
That I/We acknowledge that I/We am/are aware of the risks involved in being present on premises , there will be dangerous animal including but not limited to snakes, scorpions, spiders, and with the free reign of animals, insects, birds and reptiles onto the property whilst upon the premises of La Granja and accept such risks.
That I/We undertake, when on the premises or involved in any activity at La Granja,to obey all rules and regulations laid down by Oakdale Self-Catering Cottages and to familiarize myself/ourselves with such rules and regulations.
That I/We hereby agree that it is a condition of my/our presence on the premises and/or participating in any activities that La Granja shall not be responsible for any accident or bodily injury or death to any person or loss of or damage to property, whether suffered by me/us or any person brought by me/us upon La Granja’s premises regardless of whether such injury, death, loss or damage results from the negligence of La Granja or from any other cause whatsoever.?I/We undertake to procure that every person accompanying me/us will accept the aforesaid conditions of presence/participation, as well as the terms and conditions of this indemnity and will agree to be bound by it.
That I/We indemnify (where more than one person, jointly and severally) La Granja against any claim by and on behalf of a person accompanying me/us or under my/our control (whether a minor or disabled person or otherwise and including such person’s heirs, executors, trustees, administrators or assigns) arising from, or in connection with any of the aforesaid activities, or his/her presence on La Granja premises, including specifically without being limited thereto, any claims in respect of injury, death, loss or damage, as aforementioned, and arising from any cause referred to above.
That I/We hereby bind my/our heirs, executors, administrators or assigns to this declaration and undertaking.?That I/We are aware of the La Granja’s evacuation procedures, i.e. to leave the Units speedily through the front door (if safe) , without pause to take personal effects, and to proceed to the driveway (assembly point) on the front of property
That I/We accept and are bind to La Granja’s terms and conditions when payment for accommodation is made