Kululapa

Important Information

Thank you for choosing to book with Kululapa. We look forward to welcoming you. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.
Self-catering Units
The Lapa
Birdsong Cottage
Prices
The price of accommodation will be in accordance with your Booking Confirmation.
Minimum stay
Our minimum stay is 2 nights, unless otherwise confirmed by management.
Pets
Pets are welcome if they are 'bush friendly' and happy to be with other dogs.
Acceptance of children
Children of all ages are welcome.
Cancellation and insurance
When making a booking at Kululapa, your booking will be secured by the deposit that you pay on reservation. Our cancellation policy is as shown on booking.
Unfortunately we are unable to judge the reasons for change, cancellation or non-arrival of guests, therefore we kindly remind you that a booking made with Kululapa, either verbal or written forms a legally binding contract and as a result we recommend you take out appropriate holiday insurance.
Non-availability of accommodation
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the accommodation. Our liability would not extend beyond this refund.
Arrival
Your accommodation will be available to you from 15H00 on the day of arrival, unless otherwise arranged. You are welcome to arrive on the property earlier than this, but your accommodation may not be ready until this time.
Departure
Please be ready to leave the accommodation by 10H00 on the day of departure, unless otherwise arranged.
Parking and Access
An ordinary sedan will bring you safely to our park & walk parking which is about 220mts from the units. A vehicle can be arranged to carry luggage in on request, if you need help. The last part of the drive to the Lapa or Birdsong requires a 4x4 vehicle & access is via our back road. Please contact us for directions to drive in directly should you have a 4x4.
Security & Storage
Although the establishment takes reasonable steps to ensure the safety and security of guests and their possessions guests retain final responsibility for their own safety and security. Although there has not been theft in the units, we recommend that you store your belongings out of sight if you are out.
Braai/Entertainment Facilities and rules
Each unit has a private braai. Please do be considerate when it comes to noise levels. No loud music is permitted.
No fireworks to be let off on or around the property unless arranged. We live in the forest and fires are always a hazard especially in winter.
Plumbing/Electrics
Please be considerate when it comes to the use of the plumbing and electrics. Kindly switch off most lights when not in a room and ensure the outside lights for your unit are switched off in the morning.
Kululapa runs a septic tank system. Please do not dispose of any foreign objects in the toilets.
Hot water is provided by a wood-burning boiler, which will be stoked for you once a day. Please do not attempt to fire up the boiler yourself. Please inform us should the water not be a suitable temperature.
Personal conduct of guests
Our wish is that guests will have a memorable time at our establishment.
We respectfully request guests to be aware of bush loving neighborhood and do not play music that can cause neighbours to lodge complaints about noise, behavior or conduct.
Abuse of substances will not be tolerated on the property.
The Right of Admission will apply.
Damages and breakages
We put our property in your care for the duration of your stay and we shall deliver it to you clean and in full working order on arrival, but request you to protect our assets and report any damages.
We kindly request you to respect our property and the use of equipment and utensils. If you need assistance to operate the appliances, please contact us.
Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of R250 if you did not report this.
Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

ACKNOWLEDGEMENT OF RISK FOR STAYING AT KULULAPA.
We this family - children and grandchildren- have been doing walks, hikes, cycling, mud-slides in the river, zip-line, campfires etc. for the past forty three years. The worst accident was a broken ankle, on the soccer field! And quite a few bandaids and kisses.
‘Life without adventure is boring’
The risks you may encounter include but are not limited to the following:
Please note that all activities on Kululapa are undertaken at your own risk. All care will be taken to ensure safety on guided activities, but by participating you accept liability should an accident or death occurs beyond our control.
Accidents can occur while hiking or cycling: trails are often rocky, steep, and/or slippery; hikes involve crossing streams, where footing can be awkward; participants can slip or fall during a hiking/cycling, resulting in injury.
Environmental risks include rivers, waterfalls, snakes and other spiders & insects found in this mist belt ‘afromontane’ indigenous forest.
Hikers or cyclists may become lost, especially in low-visibility weather conditions.
Meals are prepared on a wood burning & gas stoves and sometimes open fires. Attendant hazards may include: burns & cuts.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by negligent act by ourselves or our employees.
Kululapa cannot be held liable if any of the following events or conditions prevents us from fulfilling our obligation to guests. We will take all reasonable steps to minimise disruption and discomfort to guests under these conditions:
-Unanticipated interruption to the electricity, water, sewage to, from or on the guest house property.
- Industrial action, civil uprising or criminal activity.
- Fire, frost, flooding, subsidence or any other force major event.
-criminal activity
This is a non-smoking establishment, it is classed as a public place and it is therefore illegal to smoke inside the buildings. We respectfully ask for your cooperation and consideration in this matter at all times. Smoking is allowed outside. Please note that smoking is not allowed in the neighbouring plantations as this may cause a fire hazard - please refrain from taking cigarettes on walks.
Alcohol is permitted but drunkenness is not acceptable and we reserve the right to ask you to leave immediately should your conduct be such that it could be harmful or bring harm to others staying at Kululapa
Leaving broken beer bottles in the river, where kids swim and play will mean that you are no longer welcome here.
COVID19: We believe we take adequate precautions e.g. we clean all surfaces, change all bedding & have at least 24 hrs between bookings while the place airs. We have sanitiser available, but with all the other ‘risk’ things at Kululapa, we believe you are all people who practice ‘self government’ and we leave your ‘health’ in your hands.
Thank you for reading and agreeing to these terms and conditions. We believe that if yo have a spirit of adventure you will enjoy your stay!