Kromrivier, Cederberg Park

Important Information

General Terms & Conditions
The land and premises known as the Kromrivier Cederberg Park is owned by Gemini Moon Trading 536 (Pty) Ltd and operated by Cederberg Park (Pty) Ltd (jointly referred to herein as “Cederberg Park”).
The land known as the Kromrivierkloof Nature Reserve is owned by Kromrivierkloof (Pty) Ltd (jointly referred to herein as “Kromrivierkloof Nature Reserve”).

Cederberg Park accepts no liability for:
• Weather conditions during your stay.
• Any loss of property owing to theft. (All valuables must be locked away at all times).
• Any breakdown in communication or power failures.
Reservations Policy:
• All correspondence with Cederberg Park must be received in writing. No telephonic or other verbal communications will be deemed binding in any way.
• Once a booking request is made by a guest, whether telephonically, by email or through any web enabled booking system, Cederberg Park shall forward a written confirmation letter of the booking, together with a booking invoice, via email.
• A 50% deposit of the total accommodation cost must be paid to Cederberg Park within 5 working days after receiving the booking invoice, and proof of payment must be emailed within that 5 working day period to Cederberg Park to confirm the reservation. The reservation will only be confirmed upon receipt of payment of the 50% deposit. Cederberg Park does not accept any credit card details via email.
• Check-in times are between 14h00 & 18h00 (After hour check-ins must be arranged prior to arrival).
• Check-out times are before 10h00.
• No noise of any nature is permitted before 06h00 and after 21h00.
• Complimentary Wi-Fi is provided to all guests. It must be understood that this is a rural internet service and as such is subject to reliability constraints.
• All guests are required to sign acceptance of these General Terms & Conditions as well as the Indemnity (overleaf) prior to Check-in.
• Any special requests must be made at least 14 days prior to arrival.
• Only the lead guest and the named booking party are allowed access to Cederberg Park. Third party visitors are only allowed with our prior explicit permission, and provided they sign the Indemnity.
• Any lost property left behind by guests during their stay will be held for a period of 3 months only.
• All guests are subject to the rules, regulations, policies and procedures as issued by Cederberg Park from time to time, and are obliged to conform to them. These rules, regulations, policies and procedures will be made available at check-in. All guests are obliged to familiarise themselves with all these documents. To the extent that there may be conflict between the general terms contained herein and the provisions of rules, regulations, policies and procedures, the terms as contained herein shall prevail.

Cancellation Policy:
• All cancellation requests must be sent to Cederberg Park in writing.
• Cancellations made more than 30 days before arrival date: 100% refund
• Cancellations made less than 30 days before arrival date and paid in full: 50% refund
• Cancellations made less than 30 days before arrival date with 50% deposit: 25% refund (half the deposit)
• Cancellations made less than 7 days before arrival date: 0% refund
Kromrivierkloof Nature Reserve Policy:
• Access will only be permitted once a permit is obtained from the reception of Kromrivier Cederberg Park.
• No vehicle access through Gonnafontein as it is Private Property. Vehicles may gain access through Kromrivier Cederberg Park to the Disa Pool parking area once a permit has been obtained.
• The following is prohibited and will be subject to a R500.00 fine:
o - Off road Driving
o - Collecting of firewood
o - Removal of any Flora
o - Drone flying
o - No permit
o - Open fires


• Cederberg Park reserves the right to cancel any reservation without compensation, refund or reimbursement if any of the Terms & Conditions are breached.