Just Property

Important Information

Just Letting Helderberg reserves the right to substitute the applicable apartment with a similar or higher quality apartment, should the apartment not be lettable for any of the following reasons:
1.1 Any security breach which could risk the safety of our guests, and/or;
1.2 Internal damage and\or;
1.3 Unit being withdrawn from the rental pool due to death of the apartment’s owner and\or spouse.
1.4 Unit being withdrawn from the rental pool due to owner’s request.
2. Prices quoted are per unit which sleeps up to 4 persons in a two-bedroom apartment and up to 6 persons in a 3-bedroom apartment.
3. If payment was made with credit card, the applicable credit card must be present on arrival.
4. If payment was made via Electronic Funds Transfer, the amount needs to reflect in the specified bank account as specified in clause 3 above, prior to arrival / check in. Proof of payments will not be accepted.

KEY & BREAKAGE DEPOSIT
5. For day to day rentals, a key & breakage deposit of ZAR2, 000 is payable prior to check-in and will be refunded electronically within 14 (fourteen) days after check-out should everything be in order.
6. Any loss or damage to the property and/or the contents of the apartment must be paid for, whether accidental or on purpose. If any items or property needs to be replaced or repaired for any such reason there will be a handling fee of ZAR200 added not including the amount to replace or repair damages or breakages.
7. In the interest of security, any lost keys, tags and remotes, or keys, tags and remotes not returned will result in locks & keys being replaced and you held accountable for such charges.
8. Should such damage or loss be more than the Key & Breakage deposit, you will forfeit your deposit and still be liable for the balance of such loss and/or damage.

ARRIVAL & DEPARTURE
9. Check-in time is 14:00 on the applicable day and check-out is 10:00 on date of departure.
10. Prior arrangements will be made in respect of the key collection.
19. For early morning arrivals, you are advised to book the night before as well, as the apartment may only be ready at 14:00 on the day of arrival.
11. The inventory list provided in your apartment, must be checked and should any items be outstanding, you are requested to inform our offices within 2 (two) hours on 071 248 2367.

SECURITY MEASUREMENTS
22. The following security measurements have been implemented to ensure the safety of all our Guests and Owners of the various apartments
12.1 All Guest Registration and Disclaimer forms need to be fully completed.
12.2 An ID/Passport consent form to be signed (as described in clause 40).
12.3 A Copy of the ID/Passport document to be provided.
12.4 The Reservation may only be confirmed after the completion of all the above documents and after the verification of the ID/Passport. Please note that the ID Verification is not a credit check and only implemented to verify the name to the ID/Passport number.

GENERAL
13. Apartments are being rented out at own risk and right of admission is reserved.
14. There is a monthly electricity allowance of R500 for the unit. If the electricity exceeds this amount, the tenant will be responsible for this.
15. Most units are equipped with DSTV, Should the tenant require this, please feel free to contact your agent.
16. Water, refuse & sewerage is included in the rental.
17. The apartment is a non-smoking area. Please note that should this not be adhered to, the breakage deposit, as stipulated in clause (13), will be forfeited.
18. STRICTLY no pets are allowed.
19. The apartment is fully furnished with bedding, linen, bath towels and electrical appliances
20. No other furniture than the patio furniture, if applicable are allowed outside the apartment.
21. Only the designated braai facilities and areas are to be used for these purposes.
22. Kindly only use the designated parking area to park your vehicle.
23. Parents are responsible for looking after children at the high-risk areas such as the stairs, balconies and swimming pool.
24. The use of fireworks is strictly forbidden.
25. Quiet shall be observed at all times but particularly between 22h00 and 07h00 nightly and between 14h00 and 16h00 Saturdays, Sundays and Public Holidays.
26. The swimming pools are used at own risk.
27. No drinking, eating or smoking in the swimming pool allowed