Junior-Suite Merlot

Important Information

LONG-TERM-DISCOUNTS:
Based on the rent for a stay of 3 days, we offer the following discounts....
more than 7 days = 10% / 14 days = 15% / 28 days = 20% / 42 or more days on request

CHECK-IN:
Irrespectively of the Holiday Home, the guest has booked with us; check-In is always at 14 Walloon Road, Constantia, 7806!

Check-In: 2:00pm (earliest) until 8h00pm (latest).
Check-Out: 8:00am (earliest) until 11:00am (latest)

Late Check-In or early Check-Out is generally possible but has to be pre-arranged, latest the day prior to arrival/departure! If the guest hasn't checked-in until 20h00pm and no special arrangement is in place, the booking is qualified as a "no-show".

If the guest hasn't checked-out until 11h00pm and no special arrangement is in place, the booking is extended by one day which is subject to a charge (50% daily rental)!
 
In case of emergency (accident, flight delay etc.) the guest must let us know the circumstances on the phone and in writing (SMS, WhatsApp, Email) without delay.
 
Guest should arrange enough time for the "Check-In Procedure" we have to go through:

SIGNATURES must be made on
1. the completed check-in form by all guests to whom a set of keys is to be handed over,
2. Confirmation of debiting the deposit from the credit card at the time.

COPIES must be made
1. from the credit card and ID card/passport of the person who made the booking
2. from the identity card/passport of all our adult guests (only from one person per couple)

CASH PAYMENT
1. A deposit of R1,500.00, which will be refunded on the day of departure, provided that no damages are found.
2. The final cleaning fee of R400.00, unless this has already been paid in advance together with the deposit.

INSTRUCTION
of guests about the circumstances and characteristics of our property and facilities.

Attention:
We do not handover a key-set to guests without having got all of the abovementioned documents signed and copied!

CHECK-IN:
Irrespectively of the Holiday Home, the guest has booked with us; check-In is always at 14 Walloon Road, Constantia, 7806!

Check-In: 2:00pm (earliest) until 8h00pm (latest).
Check-Out: 8:00am (earliest) until 11:00am (latest)

Late Check-In or early Check-Out is generally possible but has to be pre-arranged, latest the day prior to arrival/departure!
If a guest hasn't checked-in until 20h00pm and no special arrangement is in place, the booking is qualified as a "no-show".

If the guest hasn't checked-out until 11h00pm and no special arrangement is in place, the booking is extended by one day which is subject to a charge (50% daily rental)!
 
In case of emergency (accident, flight delay etc.) the guest must let us know the circumstances on the phone and in writing (SMS, WhatsApp, Email) without delay.
 
The Guest should arrange enough time for the "Check-In Procedure" we have to go through:

SIGNATURES must be made on
1. the completed check-in form by all guests to whom a set of keys is to be handed over,
2. Confirmation of debiting the deposit from the credit card at the time.

COPIES must be made
1. from the credit card and ID card/passport of the person who made the booking
2. from the identity card/passport of all our adult guests (only from one person per couple)

CASH PAYMENT
1. A deposit of R1,500.00, which will be refunded on the day of departure, provided that no damages are found.
2. The final cleaning fee of R400.00, unless this has already been paid in advance together with the deposit.

INSTRUCTION
of guests about the circumstances and characteristics of our property and facilities.

Attention:
We do not handover a key-set to guests without having got all of the abovementioned documents signed and copied!

AVAILABLE AREAS:
Swimming pool and garden in front of the swimming pool with swing bench, metal seating group next to the swimming pool and stone seating group with braai facilities within the flowerbeds can be used by our guests. The upper part of the garden is allocated to the guests of Cottage Cabernet. This also applies to the terrace under the pergola directly next to the Junior-Suite Pinotage which can only be used by guests occupying this unit. The two seating areas between Main House and Cottage Cabernet behind the swimming pool are private and exclusively allocated to the owners of Constantia Cottages.