Hout Bay View

Important Information

Payment PolicyPayment information: Picture I.D and a current & valid credit card are required for all check-ins as a guarantee. Hout Bay View reserves the right to automatically debit any amounts outstanding from the valid credit card, extra charges, extra guests/rooms, packages, lost keys, missing property, damage or extra cleaning costs. Note that damage to premises will be charged at repair or replacement value and Hout Bay View reserves the right to charge a 50% administration fee for such work. We would like to bring to your attention that rooms will only be confirmed on receipt of proof of payment. Advance Deposits: A deposit of 100% of the stay is required to confirm a reservation of 3 days or less payable by Visa, MasterCard or EFT (Electronic Funds Transfer); all balances are due on arrival date. All deposits must be made in full and free of any bank charges. A single or two or three night stay requires full payment, group bookings of more than one room require a 100% deposit. Deposits or payments by EFT must be referenced in the surname of the person booking/staying before arrival. After which confirmation should be by either sms/email to Hout Bay View. Upon arrival, full payment will be accepted in cash or credit card.Guests must contact the property in advance to provide an estimated time of arrival. Check in hours are from 14.00hrs to 18.00hrs.The guest accepts that any damages to equipment or property may be charged for and management reserves all rights of admission as a result of any inappropriate and unacceptable conduct without refund. A direct line to security is maintained on a 24 hour basis in order to protect our guests and staff from any inappropriate and unacceptable conduct caused by a guest/s.Hout Bay View is not responsible for the security of your belongings. Please ensure that your accommodation is locked and secure when not occupied.Notify Hout Bay View immediately of any loss or damage to property. All common parts of the property must be left in a clean and tidy manner at all times or an additional cleaning fee will be charged accordingly.