Hazenjacht Karoo Lifestyle - Die Melkstal

Important Information

Terms & Conditions

We do look forward to sharing our slice of paradise with you. It is important to mention that the Guest houses are really an extension of our home, and therefore we ask you to treat the area, the animals and the flora with the same respect as we do. We have put rules and pointers in place to ensure that the tranquility and 'home-feel' is maintained and to more importantly ensure that when you visit, your stay is an enjoyable one. Please read the rules and pointers carefully, and we look forward to seeing you.

Check-in
Normal Check In time starts at 14h00, but every effort will be made to accommodate earlier or later Check Ins (if arranged in advance). It is however, to drop off luggage prior to Check In if desired.

Check-out
Checkout time is before midday. Please tell us in advance if you require a later Checkout and we will do our utmost to accommodate your request.

CANCELATION POLICY
1 to 7 days - 100% forfeit of deposit
8 to 28 days - 50% forfeit of deposit
More than 28 days - 15% forfeit of deposit
Cancellation on the date of arrival or NO-SHOW - 100% forfeit of monies received.

House keys on arrival
During normal working hours the keys will be handed over to the guest after payment and administration. Special arrangements for key collection must be made for late arrivals.

House keys on departure
Please make an arrangement with us for your time of departure, so we will be able to get the keys from you.

House keys during long term stay
Long term stay over guests must lock their rooms on their way out and keep their set of keys for the duration of stay.

Lost key or damage to locks
The cost for replacement of lost room keys or damaged locks is applicable and a total amount of R250 for lost keys.

Smoking
Smoking is completely forbidden inside the house.
Smoking is permitted outside the house, please use the ashtrays placed in the yard and barbecue area.

Refunds
There will be no refunds for early departures, for breakdowns of air conditioner, heater, appliances, etc, if said breakdown is due to weather and /or other conditions over which the house owner has no control.

Guest Rooms
Please do not use flammables for heating, cooking or the like, irons candles, etc, in the guest room or corridors without the consent of the guest house owner.
Cooking, eating and storing food in the rooms is not allowed.
Please do not use guest rooms for business activities or for any purposes other than accommodation use, without the consent of the Guest house owner.

Although the guesthouse management takes responsible steps to ensure the safety and security of all guests and their possessions, guests retain final responsibility for their own safety and security.

Parking Lot
Parking is available free of charge for all house guests.

Toilets
No cigarette buds, cotton buds, tampons, sanitary pads or any other material, other than toilet paper may be flushed down the toilet.
Charges will occur for any blockage.

General
Avoid making noise or disturbing the other house guests, musical instruments, radios, televisions, stereos, and/or any other source of amplified sound shall be played at a volume that shall not disturb or annoy other guests we shall pay particular attention to limiting noise between the hours of 10:00 p.m. and 8:00 a.m., we also request the guests to restrain from making any noise outside the house.

BARBECUE
Use the fire-starters that is provided.
Never leave the barbecue unattended once it has been lit.
Keep children away from the barbecue area. Consider a three-foot “kid-free zone” around the barbecue.

YOUR LIABILITIES
We will hold you responsible for any damage or loss caused to our property by your acts or omissions, default, accident or neglect. By booking with us you agree to indemnify us and to pay us on demand an amount reasonably required to make good or to rectify such damage or loss caused by you. Normal wear and tear are excluded.
Please report any accidents or incidents to the guest house management in connection with any property damage.

GENERAL INCAPACITY
Hazenjacht Karoo Adventures cannot be held liable if any of the following events or conditions prevents the guest house from fulfilling its obligation to guests. However, the guest house will take necessary steps to minimize disruption and discomfort to guests under these conditions:
* Unanticipated interruption to electricity, water, sewage to and from the guest house;
* Industrial actions, civil uprising or criminal activity;
* Fire, frost, flooding, wind or any other force major event.
We reserve the right to end a reservation if a guest becomes a disturbance to others including management.

ENVIROMENTAL POLICY
The owners of Hazenjacht Karoo Adventures are dedicated to the protection of our planets resources and would encourage our guests to help us by:
* Switching off lights when not in use;
* Ensuring that taps are always turned off after use;
* Avoiding the unnecessary use of towels – just use what you need!;
* We will sort the recyclable rubbish collected from guest rooms i.e. paper, plastic, metal and glass;
* We thank you in advance for your comprehension and co-operation.

PLEASE BE AWARE THAT THERE ARE BEE HIVES AROUND THE FARM – PLEASE TAKE NESSESARY PRECAUTIONS.