Gatto Grasso

Important Information

1. General:
1.1 All units are self-catering.
1.2 A minimum of two nights apply to all bookings.
1.3 Public holidays and Long Weekends attract “In Season” tariffs.
1.4 Admittance and use of facilities is at own risk and acceptance of the quote indemnifies the owner against any losses, damages and/or injuries.
1.5 We supply bedding, cutlery, stove, fridge, microwave, kettle and toaster – no towels are supplied.
1.6 Linen is provided and will not be replaced every day. Linen will only be changed every 5 days of continuous stay.
1.7 No loud music, noise, disturbance or pets allowed.
1.8 Units are not serviced by us, but are received in a clean condition and must be in the same condition when guests vacate. Any damages, breakages, losses or extra cleaning fee for dirty dishes left behind, will be charged to guests.
1.9 On leaving, please switch off all the plugs, close all windows, draw the curtains and lock the door.
1.10 Refuse collection is on Tuesdays. All refuse must be placed in a black refuse bag and placed in the green steel refuse holder on the verge. Please ensure that all refuse is placed in the green refuse holder before leaving.
1.11 On departure, if there are no other persons staying in the accommodation, please lock the chain at the entrance and return your keys as per arrangement.


2. Bookings/ reservations:
2.1 Unconfirmed bookings will only be held for 24 hours from time of response.
2.2 Bookings will only be confirmed upon receipt of signed conditions of stay and your 50% accommodation deposit and a copy of the client’s identity document.
2.3 The number of persons is limited to the number of beds in the unit, unless prior arrangements have been made.
2.4 A person is any adult or child, regardless of age, including babies.
2.5 No guests are permitted to stay over, unless prior arrangements have been made.
2.7 Should guests stay over without prior arrangements, you will forfeit your deposit and will be required to vacate the unit immediately.


3. Deposits and Balance Payments
3.1 A 50% deposit must be made to confirm the booking.
3.2 The final 50% payment must be made ten (10) days prior to arrival.
3.3 The only forms of payment are cash or EFT (payment to be reflected in the deposit account).
3.4 A breakage deposit in the amount of R1000 per unit – being a refundable deposit – must be paid with the balance of payment, which is excluded in the quote.
3.5 Upon arrival, the client will verify the correctness of the inventory against of the inventory list and report any damages/discrepancies / untidiness at least within an hour of arrival. If none of such is recorded, it will be accepted that the client is in agreement with the inventory and condition of the unit.
3.6 The unit will be left in the same condition that it was found. The deposit will only be returned if the unit is left in the same condition without any damages / discrepancies. The deposit will be returned via EFT.

Tariffs are seasonal and is as follows:

In-season applies to Easter School holidays (March / April), Christmas School Holidays (December / January), Public Holidays – Long Weekends.
Mid-season applies to June/July and September/October school holidays.
Low Season applies to all periods outside Mid-Season and In Season.