Durban Spa

Important Information

IMPORTANT INFORMATION

Please note that full payment will be taken within 48 hours after the booking has been made.

Beekman Holidays acts as primary letting agent for this rental property. Any interest earned on funds that you pay in respect of your rental booking, earned between the time you pay and the time that Beekman Holidays pays those funds over to the rental property, will accrue to Beekman Holidays.

Check out time is strictly 09:00 am daily.

Guests who booked and paid for their accommodation using a credit card will need to present the same card at check-in. A security fee of R1000 will be taken as a pre-authorization upon arrival.

Private parking is possible on site (reservation is needed) and costs ZAR 50 per day.

GUEST IDENTIFICATION
You and your guests must provide proof of identification such as a valid ID, driver's license, or passport. Without proof of identification, the resort may deny you occupation.

CONFIRMATION LETTER
You or your guests must produce a confirmation letter in hardcopy or digital form at the time of check-in. The resort reserves the right to allocate a different unit, of the same size, to that indicated on the confirmation letter.

NO OVERCROWDING
If in the opinion of management, you and your party exceed the maximum designated capacity of your unit, you and your party may be asked to vacate the unit, and a penalty fee may be charged to you.

NO NOISE
Please respect your fellow guests' enjoyment by ensuring that there is no noise or disturbance at any time, but especially after 10pm. The playing of loud music at any time is not acceptable. The failure to adhere to this will result in the request to please vacate the unit and resort.

GROUP BOOKINGS
This resort imposes a group limit and booking conditions, and has special check-in procedures, and require additional deposits and indemnities. If you are part of a group or multi-party booking greater than 12 guests, please be sure to check directly with the resort as soon as possible after receiving confirmation of this booking.

NO SUB-LETTING
Renting out a unit prior to getting approval from management is not allowed. You may not "split" the booking period amongst guests that are not indicated on the official confirmation letter. If management, at their discretion, finds that you've not abided by these requirements, you and/ or
your party may not occupy the unit, or will be asked to vacate the unit, and a penalty fee will be charged to you.

BREAKAGES
Any damage to the resort property, including the unit/s and their contents, is the financial liability of the guest in occupation, and may exceed the breakage deposit paid at check in, depending on damages incurred during occupation.

INDEMNITY
Signing an indemnity form is standard practice. Only a person over 18 years may sign the Guest Registration Card at check-in. The indemnifier must remain in occupation for the duration of the stay. If the indemnifier vacates the unit, the remaining occupants may be asked to vacate the resort.

NO PETS
Pets are not allowed at the resort, except for certified support animals. Failing to adhere to this may lead to a penalty fee and a request to remove the pet(s) from the resort.

NO SMOKING
Smoking in units, on patios, or any of the other buildings on the resort premises is not allowed by law. Should Management, at their discretion, find that you and/ or your party has violated this policy, you will be liable to pay a fine.

LIABILITY
We accept no liability whatsoever for any injury, death, loss, damage, or expense suffered by you, your guests, or anyone else taking occupation with you, arising from any act of God, theft, strike, fire or the acts or omissions of any other person, including but not limited to the local or
national government, limitations, restrictions and requirements for visas, permits, licenses and certificates on border controls and immigration (if applicable), military, police and security services intervention, international and local travel, movement of goods and persons, occupation of
accommodation and the use and enjoyment of facilities, amenities and public and private venues, while under the jurisdiction of such local or national government.

AMENITIES AND FACILITIES
Details of all amenities and facilities at the resort are correct at the time of booking however may change depending on maintenance schedules. Specific amenities and facilities may be subject to a fee.