De Stalle Self-Catering Accommodation

Important Information

TERMS & CONDITIONS:The booking contract is between Irma de Jager the owner of De Stalle and the person completing this booking form and all members of their party (referred to as 'you' or your') The contract will be subject to these booking terms and conditions and must be complied with. The party leader must be over the age of 18 years at the time of booking. 1. Accommodation is available from 2pm on the first day of booking. By 10h30 on the day of departure, the accommodation must be vacated and equipment, furniture and premise handed over in as good condition as they were taken over.2. Care of the property: (a) leave your room in good order and in clean condition as found, otherwise a cleaning charge will be levied. (b )to pay for any loss or damage caused by you. Excluding reasonable wear and tear, during occupation.3. Number of persons using the room booked there must be no more members in your party than the room is designed to accommodate and must be listed by name on booking form.4. No Smoking Policy all our rooms at De Stalle are non-smoking. Smoking is not allowed under any circumstance in the rooms. If evidence of smoking is found a charge of R 1000 will be made. There will be a smoking area outside the rooms.5. Pets are not allowed.6. Right of entry Irma De Jager or her representatives to be allowed access to the room during stay.7. Termination of Stay Irma de Jager and management reserve the right to terminate your stay if you or members of your party are believed to be causing nuisance to other guests or are not treating the property with due respect. You are expected to maintain reasonable behaviour whilst staying at De Stalle.8 Liability: The use of the accommodation and its associated facilities are entirely at the users risk and no liability can be accepted for death, injury or loss or damage to users or their belongings including vehicles, motor cycles ,boats etc. The owners shall not be liable to you or any other member of your party for any loss or damage to you or your property however caused.9. Children: children must be supervised.10 Cancellation: By making your booking our agreement is a legal contract and the deposit is non- refundable. In the event of cancellation by telephone, which must be confirmed by email, you will be liable to pay the total amount due. If we manage to re-let the accommodation the re-letting price achieved will be returned to you less your 30% deposit.11. Cancellation by Owners: We reserve the right to refuse any booking or to cancel any bookings already made subject to refunding any sums you have paid in full without further liability on our behalf.12. Amenities: Every effort has been made to ensure that all advertised amenities are available but no liability can be accepted for any omissions.13. Final Payment: The final balance of the total cost of your stay is due six weeks before the date on which it is to commence. Failure to ensure that payment reaches the owners by that date may result in the cancellation of the stay and the room will become available.14. Complaints: We above all want you to have a wonderful stay at De Stalle. If for any reason you have a complaint please let us know as soon as reasonable possible, and in any event before departure, to allow remedial action to be taken. We undertake to repair or replace any faulty equipment with all due diligence. However, no claims will be entered in respect of equipment which remains faulty beyond our control.