Coconut Creek Farm and Homestay

Important Information

•For Cancellations made before 14 days prior to the date of arrival, 100% of the
total advance payment will be refund
•For cancellations made within 14 days prior to the date of arrival, the total room
charges will be charged as retention. But postpone or prepone of the booking will
be considered, as per the availability, within the period of three months.
•Postpone or prepone of the booking will not be considered with in the 10 days of
the check in date
•No Refund for Cancelation between December 18th to January 5th of every year
•Postpone or prepone of the booking will not be considered with in the 30 days of
the check in date in the period of December 18th to January 5th of every year
•If the guest doesn’t turn up on the first day and check in on the second day of the
reservation, we will provide cottages to the guest, if the cottage is available and otherwise refund of cash will not be considered.
•We will not compensate for the late arrivals and the early departures of the guest.
The guest can do early check in prior to 3 hrs of our default check in time
only depends up on the room availability.
•Cancellation request should be made in writing or through E-mail and
acknowledgement or confirmation email from us should be obtained for
considering postpone or prepone.
•All the check in guest must provide valid ID proof copy on time of check in.
• No Food order will be accept for guest who check in after 7.30 PM.Any guests who paid the advance money for the dinner will be 100% refunded in case they check in after 7.30 pm.
•Management Reserves the right to modify or withdraw the price and policy without prior notice
•All disputes, in Kottayam jurisdiction only.