Bosch Hoek Lodge

Important Information

1. Reservations
Booking of a reservation must be in writing (email).
A reservation will remain provisional until it is confirmed with a deposit of at least 50%.
All extras must be settled at the lodge prior to departure.
Bosch Hoek reserves the right, without notice, to release any accommodation held where the required deposits or payments have not been timeously received.
2. Reservations (Groups of 9 or more guests)
Any party reserving 50% or more of the rooms at any property is considered a group.
Booking of a reservation must be in writing (email).
A group reservation will remain provisional until it is confirmed with a deposit of at least 50%, provided such deposit is received at least 60 days prior to scheduled date of arrival.
Full payment must be received in advance, no less than 30 days prior to the scheduled date of arrival.
All extras must be settled at the lodge prior to departure.
Bosch Hoek reserves the right, without notice, to release any accommodation held where the required deposits or payments have not been timeously received.
3. Dietary Requirements
Any special dietary requirements must be advised at time of booking or well in advance of check-in. We will do our utmost to comply with your requirements.
4. Cancellation Policy
Cancellation of a booking must be in writing and is subject to the following cancellation fees:
More than 30 days prior to arrival: 10% cancellation fee
30 days to 14 days prior to arrival: 50% cancellation fee
14 days or less prior to arrival: 100% cancellation fee
Agents are encouraged to provide adequate travel insurance to cover Bosch Hoek cancellation terms and conditions as they will bear the sole and absolute responsibility therefor.
5. Cancellation Policy (Groups)
Cancellation of a booking must be in writing and is subject to the following cancellation fees:
More than 30 days prior to arrival: 10% cancellation fee
30 days to 14 days prior to arrival: 50% cancellation fee
14 days or less prior to arrival: 100% cancellation fee
Agents are encouraged to provide adequate travel insurance to cover Bosch Hoek cancellation terms and conditions as they will bear the sole and absolute responsibility therefore.
6. Cancellation by Bosch Hoek Lodge
Bosch Hoek reserves the right to cancel any booking without any liability of whatsoever nature on its part, other than a refund of any deposit paid, in the event of any damage or destruction of any of the facilities at Bosch Hoek Lodge by fire, flood or other cause.
7. Payments
Payments can be made by credit card or by direct deposit.
All credit cards require a letter of authorisation with the cardholder holder’s signature to debit the account.
Please ensure that copies of the bank transfer/ deposit slip, together with the reservation details are emailed to Bosch Hoek.
Please note that cheques are not accepted.
8. Wild Animals
Although attacks by wild animals are rare, guest are reminded that many of the animals and reptiles they will see are potentially dangerous. Neither Bosch Hoek, Clark Family Trust, Clark Investments, their staff members, associates, agents, nor their suppliers can be held liable for any death, injury or harm caused during an incident involving the behaviour of wild animals.
9. Guest Property
All equipment, possessions and property of guests brought onto Bosch Hoek Lodge premises are at the sole risk of guests and Bosch Hoek, Clark Family Trust, Clark Investments, their staff members, associates and agents will not be liable for any loss, theft, damage or destruction in respect of such property.