Ayer Rock

Important Information

A reservation can only be confirmed once a deposit is received. Failure to present a deposit will not guarantee any reservation made.

A reservation is regarded as binding once it has been confirmed. You and Ayer Rock Guesthouse are then regarded as having agreed to a contract.

If the reservation is cancelled less than 24 hours before occupancy is to be taken then the full amount will become due and not just 50% as is currently.

Payment and rates: The average basic rate for the use of our rooms and facilities unless otherwise negotiated with management is displayed at reception:

Not withstanding any contracts that may be entered into, The Guest in occupation remains liable for the settlement of all bill of accounts for the duration of his/her stay.
Occupancy is for a maximum of two guests per room. If capacity is exceeded the management reserves the right to charge for each additional person using our facilities

RIGHT OF ADMITION IS RESERVED AND ALL VISITORS TO FIRST REPORT TO RECEPTION.

Should the Venue be used other than for the purpose of accommodation then conference venue rates will apply. Guests will be held responsible for any loss or damage to property of the Guesthouse caused by themselves, their friends or any other visitors.

AYERROCK GUESTHOUSE RESERVES ALL PROPRIETY RIGHTS AND THE RIGHT TO CHARGE OVER AND ABOVE FOR ANY ADDITIONAL USAGE, BREAKAGE, CLEANING OR LAUNDRY SERVICES AND OTHER SERVICE PROVIDERS USING THE FACILITIES OTHER THAN THAT NEGOTIATED AT THE TIME OF CHECK IN.
Times:Check-in is at 14h00. Checkout is at 10h00. This allows adequate time for cleaning between tenants. There will be additional charges for early arrival and late checkout.
Parking : On site parking is provided for your convenience and all vehicles parked on the property is at the owners risk. Should there be a need to park off road guests are requested to park responsibly so as not to cause traffic congestion or inconvenience to other road users. No hooting and loud music is permissible in the parking area or in close proximity of the establishment. Do not block the driveway. Washing of vehicles is strictly not allowed.
Noise Levels :We are in a residential area and as we wish to maintain a peaceful relationship with our neighbours noise levels must be kept to a tolerable level at all times. At 22h00 a further level drop is required and at midnight a total switch off is required. Quiet Hours are 10 PM to 8 AM: Please keep all noise levels to a minimum during this time.
Children under 18 must have proper adult supervision at all times.
Pets are permitted only if prior arrangements is made. Guide dogs are permitted.
No Smoking:Ayer Rock Guesthouse adhere to the national no smoking policy and smoking is not permissible inside of the suites. each room is fitted with a smoke detector which will be set off should there be any smoke detected. smoking is permitted outside in designated areas where it does not offend other guests. disposal of ashes and cigarette butts is the responsibility of the registered guest.
Electricity and water:Guests are advised to conserve both electricity and water. Ayer Rock Guesthouse will not be held liable for any cuts in water and electricity imposed on by the local municipality as a result of load shedding or work being conducted in the area. Every effort will be made to make guests as comfortable as possible.
Vehicles:no responsibility will be taken for any loss to property or damage to vehicles or injury to persons due to fire, theft or any other cause whatsoever whilst on the premises. Washing of vehicles is strictly not allowed.
Access to Rooms: Management and employees are permitted to enter any room in the ordinary course of duty to view the condition of the premises and to carry out all necessary repairs and work, should a need for such work be required. Visitors to first report to reception.
No cooking/fires allowed unless prior arrangement is made with management. No candles unless during power cuts or fires of any kind are allowed within the suites.
Default : In case of default in payment of dues the management of Ayer Rock Guesthouse shall have a lien over the luggage and belongings of the defaulting Guest and shall detain the same and proceed to sell or auction such property at any time without reference to the defaulter and appropriate the net sale proceeds towards amount owed by the defaulter. In addition a case of bilking will be reported to the South African Police Services, Kwa- dukuza
INDEMNITY: NO RESPONSIBILITY WILL BE TAKEN BY AYER ROCK GUESTHOUSE FOR ANY LOSS TO PROPERTY OR DAMAGE TO VEHICLES OR INJURY TO PERSONS OR DEATH DUE TO FIRE, THEFT OR ANY OTHER CAUSE WHATSOEVER WHILST ON THE PREMISES.