Aristo Manor Guest House

Important Information

DEPOSIT POLICY
• a Refundable breakage deposit of R500 or R 700 or R 3000 per unit/whole is payable on arrival
• We do not accept cheques.
• Rates may vary due to unforeseen circumstances
• All rates are per night unless specified otherwise
• Please note that reservations for peak seasons are high in demand and booked & paid for in advance
• The credit or debit card that was used for manual transactions must be produced on arrival + ID document
• Any credit or debit card not belonging to you: Please get a credit / debit authorisation form from Aristo Manor bookings to be signed by the cardholder acknowledging the use of the company / personal card for accommodation, meals etc. The potential guest must have their names, IDs and signature as well as the cardholder’s details
• Costs for international SWIFT transactions are for the guest’s account
• Full accommodation payment and fees has to be received before cottage keys will be released.
• Rates are subject to change without notice
• Quotations are valid for 24 hours unless in peak season or otherwise specified
• In case of a double booking the payment that reflects in the bank account first will secure the accommodation and the later payment will be refunded in full.
• The guest retains personal liability for the bill until the employer, agent, or person that made the reservation on his or her behalf has settled it
• The guest retains personal liability for the bill until the employer, agent, or person that made the reservation on his or her behalf has settled it.

PAYMENT POLICY
• A 50% deposit is required to secure bookings and balance be paid 60 nights before arriving
• Aristo Manor will accept lay by if minimum 25% deposit now to secure accommodation and 30 days before arrival the balance is payable, failure to do so your accommodation will cancel itself and the paid money by you is non-refundable
• In the event of premature departure or a now show, the full period of the reservation will be payable