AfriCamps at Karoo 1

Important Information

Please familiarise yourself with current government regulations regarding accommodation to make sure you are allowed to travel, before making a booking.

Basic Terms and Conditions (full terms and conditions can be found on our website: https://africamps.com/terms-and-conditions/)

1. Arrival

Check-in: From 14:00 on the day of arrival.
Check-out: Before 10:00 on the day of departure.

2. Bookings

AfriCamps reserves the right, at all times – without a statement of reasons – to cancel a booking within 48 hours of making a booking.

3. Prices

Please note that all the rates advertised online and as well as offline may be subject to change and cannot be accepted as the confirmed price until a booking has been made on our website www.africamps.com confirming the price. Please use our online bookings calendar on www.africamps.com to check current rates and availability.

4. Accommodation

All tents sleep a maximum of 5 people. Extra items, meals, services, and activities are not included unless otherwise stated.

5. Pets

AfriCamps at Karoo 1, Hex Valley is dog-friendly. A maximum of one pet per tent is allowed and AfriCamps must be notified upon booking.

6. Payments

To secure your stay a 50% deposit is required. The balance of the booking amount must be paid in full to AfriCamps, at the latest, one month before arrival. In the event of a booking made within one month before arrival, the entire booking amount must be paid immediately. In the case of late or incomplete payment, AfriCamps will reserve the right to cancel the booking with immediate effect.

7. Alteration booking

If, after confirmation of your booking, you would like to make some alterations, AfriCamps is not obliged to satisfy these requests. It is at the discretion of AfriCamps whether, and to what extent, these alterations can and will be accepted. We require confirmation in writing of your intention to make any changes to your existing booking.

Adjustments in AfriCamps’ alteration policy due to COVID-19 (Coronavirus) as of 3 April 2020

In the event you can not travel to our camps due to COVID-19-related issues, you can change your booking to a date within 18 months of your original check-in date, subject to availability and free of charge. Changes must be made 7 days prior to the original arrival date.
Any bookings moved based on these revised alteration terms cannot be transferred to other guests.
Only one amendment to travel dates may be made.
Original rates will apply if your booking is moved to the same season in the same year. If your booking is moved from a low-season period to a high-season period, you will have to pay a difference. No refunds will be given in the event that your booking moves to a period with a lower rate.
Minimum night stays will still apply.
You will not be able to move your booking from one camp to another.

If you have any further queries with regards to your booking, please contact our reservations team via [email protected] or call +27 (0)21 300 5694.

8. Cancellation policy

(1) Cancellation made more than 90 days prior to the arrival date will incur a cancellation fee of 25% of the total booking amount.

(2) Cancellations made within 90 days to 30 days prior to the arrival date will incur a cancellation fee of 50% of the total booking amount.

(3) Cancellations made less than 30 days prior to the arrival date will incur a cancellation fee of 100% of the total booking.

(4) Once a guest has checked in and in the case of premature termination of the stay, a cancellation fee of 100% of the total booking will incur.

9. General rules of behavior

We expect all the guests to stick to the general rules of behavior and appearance based on common sense and basic etiquette. No day visitors are permitted on the property unless prior arrangements have been made and approved by AfriCamps.

10. Force majeure

AfriCamps and the corresponding farm cannot be held responsible for not fulfilling their obligations due to unforeseen circumstances. AfriCamps can not guarantee the availability of electricity in the event of unexpected power outages or scheduled load shedding.

11. Liability

AfriCamps and the corresponding farm accept no liability for: theft, loss or damage, of whatever nature, during or as a result of a stay on one of our affiliated farms, falling into defect or putting out of action of technical equipment and loss or closure of supplies on the farm. If you leave your tent in an improper condition, AfriCamps is entitled to charge R250, – of additional (cleaning) costs. This can double to R500, – in combination with a late departure

12. Assumption of risks

Neither AfriCamps nor the farm are responsible for accidents (to the greatest extent permitted by law). It is your responsibility to supervise any children. If you notice that any equipment looks faulty and/or unsafe please inform the host farmer as soon as possible.

13. General

Your contract partner is AfriCamps. These general conditions are applicable to all reservations, directly or indirectly made with AfriCamps. Alterations are reserved for the contents of our publications. Obvious errors do not bind us